24/7 Emergency ServiceWhy More Farmers Insurance Customer & Agents Choose SERVPRO of East Cobb
4/5/2021 (Permalink)
SERVPRO of East Cobb is a preferred service provider for Farmers Insurance restoration claims. Call us 24/7 for emergency restoration services!
SERVPRO of East Cobb is the premier water, fire and mold restoration company in the greater Cobb County area. We’ve provided industry leading service for nearly a decade, and have developed a great working relationship with all of our local insurance agents. SERVPRO and Farmers Insurance have developed a particularly close working relationship over the years through SERVPRO’s network of over 1,800 franchises, cleaning and restoring thousands of Farmers policy holder’s properties.
Farmers Insurance, their customers and SERVPRO have a symbiotic relationship. When a Farmers Insurance customer experiences a water, fire, or mold loss and chooses SERVPRO of East Cobb to restore their property, they can rest easy knowing they have the industry leading mitigation and restoration company cleaning and restoring their property. Farmers Insurance knows that they are being treated fairly and that their customer is in good hands, because of Farmers and SERVPRO’s pre-negotiated pricing through Xactimate and standards of service set by the IICRC. SERVPRO benefits by having a reliable source of water, fire, and/or mold restoration customers.
Farmers Agent’s Benefits of Referring SERVPRO of East Cobb
Customer Services: SERVPRO of East Cobb professionals will handle each job according to the highest professional standard, interacting with customers in a professional manner to provide excellent customer service. The science of restoration can be a complicated issue, but SERVPRO of East Cobb professionals have the equipment, technology, training, and customer diplomacy for any size disaster.
Customer Retention: Satisfied customers translate to a higher rate of policy retention and renewals. We thoroughly document and communicate each step of the restoration process, because an informed customer is often a happy customer. SERVPRO of East Cobb also produces the correct claim documentation for fast claim processing.
Additional Product Sales: Satisfied customers who are pleased with the claim handling process are more likely to provide new referrals and to be more receptive to allowing you to offer additional insurance and financial products. If a large-scale disaster or storm strikes, the SERVPRO System has the resources to get to customers quickly. When their needs are met quickly, your relationship has added value.
Limited Warranty - Two Years Labor / One Year Materials: Customers enjoy knowing we will meet expectations, or we will provide re-service at no additional cost for up to two years. We warrant for two years the workmanship of the emergency mitigation service or restoration work performed. We warrant for one year that all materials, furnished by us, are of good quality and free from defects.
SERVPRO of East Cobb’s 1-4-8 Emergency Service Guarantee
- ONE - Within one hours from notice of loss SERVPRO of East Cobb will contact the insured to arrange for service.
- FOUR - Within four hours of loss notification, SERVPRO of East Cobb will be on-site to start mitigation services (if necessary). In most cases we are on-site within two hours of notification of loss because we know a quick action is often key to a water and fire claims.
- EIGHT - Within eight business hours a verbal briefing of the scope will be communicated to the adjuster by SERVPRO of East Cobb.
*Agents can SERVPRO of East Cobb, without making an additional phone call at first notification of loss to Farmers.
Check-Out SERVPRO of East Cobb Great Customer Reviews
Nancy of Kennesaw, GA - “Service was great - the notification of service calls helped especially when one works outside of the home. The office personnel were very friendly and understanding about the situation.”
Patricia of Marietta, GA - “Excellent service from the entire team. Sean was very patient and explained everything so that I could understand what was happening. Tiffany and Candy were also quite helpful.”
Carol of Smyrna, GA - “Great service, professional crew, Jamie Winston and Derek Brownlow you couldn’t ask for any better. They came in and got the job done. Quick, fast, and professional!”
Megan of Kennesaw, GA - “Jacob, Sean and D’Anthony did an amazing job when they came out to our home to clean up water damage we had from a busted pipe. Very efficient and nice people!! Would highly recommend them to anyone!”
Other Awesome SERVPRO of East Cobb Customer Reviews