How to File a Flood or Water Damage Insurance Claim in Marietta or Kennesaw, GA

7/23/2020 (Permalink)

Storms damage happens, when it does call SERVPRO of East Cobb. We can mitigate, dry and restore your property quickly and safely.

SERVPRO of East Cobb knows that you have many choices when it comes to water restoration companies in the Marietta, Kennesaw, and greater Cobb County area. We would like to thank you for choosing SERVPRO of East Cobb and trusting us to restore your home or business. Being trusted to restore your property is a big responsibility and one that we do not take lightly. Our goal is to mitigate and restore your property to preloss condition, making storm damage seem “Like it never even happened.” SERVPRO of East Cobb both acknowledges and accepts this responsibility, promising to always have our customers best interest at heart. When you choose SERVPRO of East Cobb can rest easy knowing that you have the best in the business taking care of your property.

Customers often have many questions about how to move forward with a water claim. Most have never experienced storm damage before and can be a bit distraught due to the uncertainty of the situation. SERVPRO of East Cobb will put your worries to rest because we are never more than a phone call away. If you are looking for some direction on how to file a flood insurance or water claim, the good people over at the Federal Emergency Management Agency (FEMA) have a great 5 Step Process to Filing a Flood Insurance Claim. You can also call one of our friendly restoration job coordinators at (770) 424-0400 and they can help walk you through filing a claim or have one of our restoration specialists contact you by filling out this short contact submission form. 

Below is a brief synopsis of their process:

Step 1 - Call Your Insurance Agent

When it is safe, gather your insurance information. Give your insurance company a call to notify them of the loss so that coverage can be determined.

Step 2 - Take Photos

Once your home or business is determined to be safe you can return to document the damage by taking pictures or video footage of the damage.

Step 3 - Begin Cleanup

Remove water damaged items but keep items like flooring and curtains so that they can be assessed by your insurance company or adjuster.

Step 4 - Meet With Your Adjuster

Your insurance company will assign an insurance adjuster to your claim and you will need to meet with them to discuss your claim. Your adjuster will also provide you with an estimate of the damages.

Step 5 - Receive Final Payment

Once the inspection of your property is completed by the adjuster you will receive a full report on your claim and a check to cover the allotted damages and repairs to return your property to pre loss conditions. 

Here’s a Better Option!

Step 1: Call SERVPRO of East Cobb (770) 424-0400.

Step 2: Step back and let SERVPRO of East Cobb take care of all the heavy lifting and make it “Like it never even happened." Our team of professional restoration specialists will document your loss using our moisture mapping systems and restore your property to pre loss condition. SERVPRO of East Cobb will provide estimates and drying documentation, like photos and moisture readings, to both the home or business owner and your adjuster. SERVPRO of East Cobb’s goal is to make this process as easy as possible for our customers. 

We are on call 24/7 and always ready for any size disaster. In most cases, we can be at your door within an hour. Because we are pre-approved or preferred service providers for most major insurance companies SERVPRO of East Cobb can even help you file your claim. This stream lines the entire restoration process and allows us to get you back into your home or business quickly.

Need additional information? Take a look as some of our related Storm Restoration Blogs: “SERVPRO of East Cobb is a Preferred Service Provider for Storm Restoration in Cobb County”; “What To Do If Your Smyrna, GA Home Experiences a Flash Flood”; “Kennesaw Homeowner Calls SERVPRO of East Cobb After Home Flood”; “Storm and Flood Damage Repair in Kennesaw and Marietta, GA”

Check out some of our previous Storm Restoration Projects: “Water Damaged Hardwood Floors in Kennesaw, GA”; “Rain Water From Hole in Roof”; “Tree on Roof”; “Flooded Hallway in Cobb County Home”; “Flooded Entryway to Home”; “Flooded Kitchen and Stairwell”; “Living Room That Required Total Removal of Flooring”