24/7 Emergency ServiceDrying and Mitigation of a Three Bedroom House in Marietta, GA
6/9/2020 (Permalink)
If you suffer water damage call SERVPRO of East Cobb at (770)424-0400. We are available for emergency services 24-hours a day, every day!
SERVPRO has become the name that homeowners know and trust for water restoration, mitigation, and drying services nationwide. SERVPRO of East Cobb is proud to serve the Cobb County community and is available 24-hours a day, even during major holidays. We make it our priority to help Marietta and Kennesaw homeowners recover after disaster strikes. SERVPRO is a preferred vendor for most major insurance companies like State Farm, Farmers, Auto Owners and The Hartford as well as a great working relationship with our local insurance agencies. We adhere to strict industry standards put forth by the Institute of Inspection Cleaning and Restoration Certification (IICRC) and use Xactimate guidelines for flat rate fixed pricing which ensures that our estimates also adhere to industry standards (Xactimate is the computer program insurance companies use to price restoration and mitigation services). If you’ve suffered water or storm damage call SERVPRO of East Cobb today!
*The following is a summary of the services SERVPRO of East Cobb performed for this Marietta, GA customer. SERVPRO believes strongly in our customers' rights to privacy and would never publish any materials related to the service we’ve performed for our customer, without their express written consent. This homeowner was gracious enough to authorize SERVPRO of East Cobb to share their experience working with us, and for that we are very thankful.
Late one evening early this year, SERVPRO of East Cobb received an emergency water restoration service call from a customer in the Hidden Creek subdivision in Marietta, GA. The vinyl sided home consisted of three levels (upstairs, main level, and a finished basement) and was built in the late 1980’s. The homeowner explained that there were several inches of standing water in their finished basement and that they needed help ASAP. SERVPRO’s highly trained team jumped into action. Our 24-hour call center took down the homeowners information, details about the water loss and dispatched four water restoration technicians immediately to the homeowners address. The four SERVPRO of East Cobb restoration technicians arrived on-site in less than an hour and helped the homeowner turn off the water supply line to their leaking water heater. They assessed the affected areas for safety concerns and began documenting the damage for the homeowner’s insurance company to help facilitate filing a home insurance claim. After extracting the standing water from the affected areas, our restoration professionals assessed the affected areas and contents of the areas, for cost-effective restoration. Items deemed more cost effective to remove were properly disposed of and both restorable contents and contaminated areas were dried to IICRC S500 Standards and sanitized using Sporicidin Disinfectant Solution (an antimicrobial professional cleaning product). Over the course of four days a total of 23 Phoenix AirMax air mover and two Dry-Eaz Evolution LGR dehumidifiers were strategically placed in affected areas to dry the structure of the home, and a single Dry-Eaz HEPA 500 air scrubber was used to remove water related odors caused by moisture in the basement and filter out particulate matter in the air introduced during the demolition phase. Contents of the rooms were carefully inspected for water damage, documented by photograph, and boxed up. They were then either taken to our 10,000 sq. ft. restoration and storage facility for cleaning or they were cleaned and stored on-site.
Bathroom: The bathroom measured seven feet by five feet with a seven foot ceiling. Heavy water extraction was required of the 21 sq. ft. bathroom. Glued down carpet covered the entire floor of the bathroom and was 100% affected by class 2 grey water which meant it would have to be removed, bagged and disposed of properly. The sink, vanity, and counter-top in the bathroom were temporarily removed for cleaning/sanitization and stored on site for re-installation by SERVPRO’s construction team. Holes were drilled at the base of the drywall in the bathroom to allow airflow and to facilitate the drying process. This is called cavity drying, and is less invasive and much easier, quicker, and economical to repair than removing the drywall all together. Twenty-four linear feet of baseboards were also removed during the mitigation phase. The entire affected area was sanitized and cleaned using Sporicidin which also prevents future mold growth. Two AirMax air movers were strategically placed to safely and efficiently dry the bathroom to preloss condition over the course of the next four days.
Bonus Room: The bonus room measured seventeen feet by thirty-one feet with a seven foot ceiling. Heavy water extraction was performed on the affected carpeted area, totaling 342 sq ft using SERVPRO’s high powered truck mounted water extraction vacuums. The flooring in the room was glued down carpet, which was about 60% affected by class 2 grey water, totaling 343 sq. ft of affected flooring material to be removed, bagged, and disposed of properly. Some of the baseboards, drywall, and insulation were also removed due to contact with grey water, totaling about forty linear feet of baseboards, twenty-four square feet of insulation, and twenty-four square feet of drywall. A sink located in a counter-top bar that measured sixteen linear feet, was detached to facilitate drying and was re-installed by our construction team once clean and sanitized and the mitigation and drying phases were completed. Contents of the rooms were carefully inspected for water damage, documented by photograph, boxed up, and either taken to our 10,000 sq. ft. restoration and storage facility for cleaning or cleaned and stored on-site. Antimicrobial agents were applied to all affected surfaces and used to clean/sanitize the affected area, before nine AirMax air movers, one low grain refrigerant (LGR) dehumidifier, and a Dry-Eaz HEPA 500 air scrubber were strategically place in the affected area to dry the bonus room to IICRC S500 Standards.
Hallway: The hallway measured eight feet by five and a half feet with a seven foot ceiling. Water restoration technicians extracted water from a forty-eight square foot area in the hallway to remove standing water before beginning the demolition process. Glue down carpet covered the floor and was 100% affected by class 2-grey water, totaling about forty-eight square feet that was removed, bagged, and properly disposed of. The walls were largely unaffected but did require about eight square feet of both drywall and insulation to be removed, bagged, and properly disposed of. Baseboards were completely removed totaling about twenty-six linear feet, so that five holes could be drilled into the base of the drywall to facilitate airflow and make the drying process more effective. Antimicrobial agents were used to clean the affected area to prevent future mold growth and sanitize the structure and building materials. Three AirMax air movers and a single LGR dehumidifier were strategically placed to facilitate the drying of the affected area over the course of four days.
Utility Closet: The utility closet measured eight and a half feet by eight feet with eight foot ceilings. This was the room where the cause of loss occurred, which was a busted water heater. Our technicians helped the homeowner turn off the water supply line to the water heater to stop the water leak. Water extraction also began in this room, as this was the area that held them most standing water. Glue down carpet covered the entire floor in the room and was 100% affected by class 2-grey water, meaning that about sixty-nine feet of glue down carpet needed to be removed, bagged, and disposed of properly. Baseboards were removed totaling thirty-three linear feet so that eight holes could be ported in the base of the walls to facilitate air flow and effectively dry the area. Additionally, some drywall had to be removed as well totaling about eight square feet due to severe water damage. Antimicrobial agents were used to clean the affected area to prevent future mold growth and sanitize the structure and building materials. Three AirMax air movers were strategically placed to facilitate the drying of affected area over the course of four days.
Basement Landing: The basement landing measured seven feet by eleven feet with seven foot ceilings. Water extraction was performed to remove class 2-grey standing water from a one-hundred and five foot area. The contents of the room were carefully inspected for water damage, documented by photograph, boxed up, and either taken to SERVPRO of East Cobb’s restoration and storage facility for cleaning or cleaned and stored on-site. The flooring in the room was glue down carpet, of which about 75% would be required to be removed, bagged, and disposed of properly due to contact with the class 2-grey water. Along with the glue down carpet, thirteen linear feet of baseboards were removed to facilitate the drying process. The entire affected area was treated with antimicrobial agents like Benefect Disinfectant Solution to prevent future mold growth and to clean/sanitize the home’s structure and building materials. A total of two centrifugal air movers were used over the course of the next four days to dry affected materials by circulating warm dry air throughout the area.
Billiards/Game Room: The billiards/game room measured thirteen feet by eleven feet with seven foot ceilings and the flooring in the room was glued down carpet. Heavy water extraction was performed throughout a one-hundred and five foot area and the carpeting covering that area was also removed due to contact with class 2 grey water totaling about 75% of the room flooring. Baseboards were removed totaling thirteen linear feet to help with the drying process. Antimicrobial agents were used to clean the affected area to prevent future mold growth and sanitize the structure and building materials. Five AirMax air movers were strategically placed to facilitate the drying process over the next four days, safely drying the room to preloss condition and in accordance with IICRC S500 Standards.
*If you have enjoyed this blog take a look at SERVPRO of East Cobb’s related water restoration blogs: “Roswell Toilet Leak Leads to Water Damage Throughout Home”; “Call the Cleanup Team That’s Faster to Any Size Disaster”; “Water Damage Restoration - What You Need to Know”; “What to do before help arrives!”