Recent General Posts

Pack a Disaster Kit Before a Calamity Strikes | SERVPRO of East Cobb

8/16/2022 (Permalink)

Packed bag of needs in a disaster SERVPRO of East Cobb can repair the damage after a disaster leaves your house in ruins.

When it comes to natural disasters, you can never be too prepared. That is why putting together a disaster kit now, before the disaster strikes, can save your life if a disaster strikes East Cobb without warning. 

Our East Cobb community has experienced a plethora of natural disasters, some of which left homeowners without power or supplies for days. Since these occurrences are unpredictable, being prepared for a crisis when floodwaters begin to flow or tornadoes are forecast can be extremely helpful if you and your family are left without the essentials. 

Here’s what you can pack in your kit so you’ll have everything you need to endure any disaster: 

Food and water. Disasters could leave you without essentials like food and water for days. When packing food in your kit, it’s important to use nonperishable items to ensure they won’t expire when you need to eat them. Store around one gallon of water per member of your family per day for three days to ensure everyone has access to clean drinking water. 

Hand-crank radio. When a disaster strikes, you might not have access to your smartphone, so you’ll need to receive alerts the old-fashioned way to stay informed about the unfolding catastrophe! To stay informed about ongoing conditions, invest in a battery-powered or a hand-crank weather radio. 

Flashlights. Power outages are common during a natural disaster and can mean much more than simply a loss of electricity. A flashlight can help you navigate your home in the dark since you won’t be able to charge your smartphone for some time. Be sure to pack multiple flashlights along with extra batteries. 

First-aid kit. Even though it’s upsetting to think about it, disasters can result in injuries, and you might be forced to take care of them on your own. A first-aid kit filled with essentials like bandages, pain relievers, cold packs and other basic supplies can be helpful if anyone gets hurt during or after an emergency. 

Additionally, be sure to include any over-the-counter medications or prescriptions that members of your household depend on for their health or well-being in your kit. 

Being prepared for a disaster demands extra planning. A disaster kit is an ideal approach to make sure you and your family will withstand any crisis. While these are only a few items you should consider including in your kit, the American Red Cross has created a quiz so you can check if your kit is ready for any emergency!

Our SERVPRO team can repair the damage after a disaster leaves your house in ruins. We have experience responding to local emergencies, and we know what it takes to restore your home to its preloss condition. Contact us today

Stay Safe This Summer By Preventing Fires | SERVPRO of East Cobb

7/20/2022 (Permalink)

Marshmallows by the campfire If your home or business is affected by flames this summer, get in touch with our team at SERVPRO of East Cobb right away.

When summertime rolls around, there are so many festivities to be enjoyed, like firing up the grill or relaxing by the campfire with your family. Many of these activities increase the risk of fires, so learning how to protect yourself from flames is essential. 

Fires like this can spread quickly. When flames from campfires and barbecues come into contact with outside materials such as trees, grass and leaves, they spread much faster. 

The first step in preventing these fires is to be aware of the flames you are in charge of! Here are a few ways you can keep accidental flames from spreading while enjoying the summer sun: 

Campfire Safety 

If you’re planning on starting a campfire this summer, be careful not to spread any unintentional flames. Build your fire away from any structures, plants and trees. 

Keeping your campfire small is the best way to be able to maintain flames. 

Have a water source nearby for when you're ready to put out your campfire or if any accidental flames appear. Douse the flames in water and completely cover any remaining embers with dirt after extinguishing them. 

Ensure there is nothing left smoldering by using the back of your hand to feel for any warmth. 

Grill Safety 

Grill fires are a common problem in the United States, costing homeowners an estimated $37 million in property damage each year. To keep flames from spreading, keep your grill outside at least 10 feet away from your home. 

Never leave food cooking unattended and always keep a close eye so you can control flare-ups as they occur. 

Keeping your grill clean can also help to prevent fires. Grease and food debris fall down and hit coals, causing fires. Regularly clean your grill by removing the drip pan, cleaning off any debris or grease and rinsing it off in warm water. 

Air Conditioning Fires 

As the summer heats up, you rely on your air conditioner to keep you cool, but if there are any defects, such as electrical malfunctions or faulty wiring, flames could ignite. 

Summer is the most common season for air conditioning fires, with 2,300 residential fires occurring year-round.

To avoid AC fires, try to avoid overuse as much as you can and be sure to keep your unit clean of dust and debris. It wouldn’t hurt to schedule a routine maintenance checkup for your air conditioner to have any damage repaired before it causes problems! 

If your home or business is affected by flames this summer, get in touch with our team at SERVPRO of East Cobb. We want to assist you in recovering any losses you may have suffered as a result of a fire.

Why Choose SERVPRO of East Cobb

7/18/2018 (Permalink)

Insurance agencies and adjusters have an obligation to keep the cost of claims low while still delivering the level of coverage outlined in your particular policy. SERVPRO of East Cobb is uniquely qualified to help you through a water, fire, or mold claim and understands your situation. We can help your insurance agent and adjuster keep claims cost down while still providing the best service possible to our customers. 

Emergency Response to Claims

Restoring property is the SERVPRO's first priority. Customers appreciate immediate response and regain control of the hectic situation that a home insurance claim can cause, and your insurance company will know everything is being done to limit the damage through industry leading trained professionals that document the work preformed.

Pretesting Reduces Claims Expense

Restoring property is less expensive than replacing property. Claims Professionals know the rule is, "Restore whenever possible, replace only when necessary." SERVPRO Franchise Professionals make sure pretesting is completed on every loss to determine restorability. This process helps insure that the restoration process is runs smoothly, efficiently, and in a timely manor. After all SERVPRO of East Cobb's goal is to get our customers back into their homes or businesses with as little disruption as possible. By adhering to this principle we can provide great customer service while maintaining both effective and economical options to your adjuster and agent.   

Claims Inventory Service

SERVPRO can provide an itemized loss inventory. You will receive an Excel formatted report and pictures of important items.

Electronic Claims Information

Our Claims Information Center provides fast, accurate information you need to make sound decisions, including:

  • A Complete Electronic Job File.
    • First Notice of Loss
    • Detailed Estimate
    • Digital Loss Photos
    • Scanned Forms and Paperwork
    • All delivered by email or hard copy
  • On-line Access to All Files
    • New Assignments
    • Pending Jobs
    • Completed Jobs
  • Informative Reports to Improve Results
    • Job Cost Data
    • Performance Comparison to Industry Standard.

Superior, Time-Tested Training

Effective training is the best way to help ensure your customers receive the service they deserve. Franchises are trained to IICRC standards in Fire and Water Cleanup and Restoration. In addition, continuing education classes are available to Franchise Professionals and Insurance Clients at our state of the art IICRC Approved Training Facility

Vendor Qualification Compliance and Professionalism

If you call SERVPRO of East Cobb, we will use only qualified vendors to service your home or business. This is a commitment we have made to insurance providers which results in:

  • A locally owned company with the backing of national call center to achieve prompt handling of claims and 24/7 customer service
  • Implementation of best practices and job process programs
  • National Accounts qualification criteria and annual compliance checks
  • Crew and vehicle standards
  • File documentation requirements
  • Quality assurance program

Serving Adjusters and Their Clients

A SERVPRO's job is to reassure the customer, perform quality service and to report to both you and insurance adjusters quickly. An Adjusters job is to interpret the policy and adjust the claim... and not to deal with problems from vendors! Working together we strive to save adjusters time so that they can focus on priority files, while having complete control of every loss they are assigned. 24-hour emergency response, damage mitigation, loss assessment, and an electronic file are available to them within hours. 

Hard-earned results have made SERVPRO the leader in the fire and water cleanup and restoration industry. The SERVPRO System is geared to achieve customer satisfaction and mitigation results which contributes to insurance company's customer retention and competitive advantage.

Call SERVPRO of East Cobb (770) 424-0400

Whether you are an insurance professional or property owner, SERVPRO of East Cobb has proven itself to be your most reliable and trusted restoration company in the Kennesaw area.

Proud to have served the following areas for 7+ years:

A History of Trust and Professionalism

9/12/2016 (Permalink)

SERVPRO Corporate Headquarters

Founded in 1967, the SERVPRO Industries, Inc. Franchise System is a national leader of fire, water, mold and other specialty clean up and restoration services. SERVPRO's professional network of more than 1,500 Franchises has responded to property damage emergencies ranging from multi-million dollar disasters such as the Pentagon, to those suffered by individual businesses and homes. Providing coverage nationally, SERVPRO franchise Professionals have established relationships with major insurance companies and commercial clients nationwide.

Following Tremendous growth in the late 1990's Entrepreneur Magazines ranked SERVPRO the #1 Franchiser in the restoration industry in 2004, 2005, 2006, and 2007. In April 2005, SERVPRO moved to a new 140,000 square foot facility in Gallatin, TN. The state-of-the-art building houses a newly designed training facility and National Call Center.

You Can Trust SERVPRO!

  • SERVPRO Franchise Professionals have been helping home and business owners recover from fire damages across the United States since 1967.
  • Over 1,500 Franchises Nationwide. More locations mean faster response. A SERVPRO Franchise Professional can usually be on-site within four hours to help protect the structure, business and personal property.
  • SERVPRO National Call Center served over 300 insurance and property management companies and their clients nationwide in the last year alone.
  • 24-Hour emergency service. In our business you need us fast! The sooner we arrive , the better the chance we can reduce damage and save money, Franchise Professionals are available 24 hours a day, seven days a week. 365 days a year.
  • A Trained, uniformed and equipped SERVPRO Franchise Professional will walk you through the job process and then work quickly to restore your property to pre-loss condition whenever possible.

From large commercial environments to small residential losses, SERVPRO Franchise Professionals understand your loss is the job that matters most! We will be happy to provide references so you can feel confident that SERVPRO is the best system to service your needs.

SERVPRO of East Cobb for all of your restoration and mitigation needs!!!

(770) 424-0400

Now Hiring Production Helper

6/29/2016 (Permalink)

We are looking for an energetic, hard working individual to asist our production technicians on water, mold and fire losses. This position is full time and requires no experience. Please email your resume to to apply.